We aim to ensure every purchase is satisfying. If you’re not entirely happy with your jewellery, here’s how we can help:

1. Return Eligibility

  • Returns accepted within 7 days of delivery for unused and unworn items only.
  • Items must be returned with original packaging, invoice, and certificates.

2. Non-Returnable Items

  • Customized, engraved, or personalized jewellery
  • Earrings (due to hygiene reasons)

3. Refund Process

  • Refunds will be processed within 7–10 business days after quality inspection.
  • Refunds will be credited via the original mode of payment.

4. Exchange Policy

  • Exchanges allowed for sizing issues or defects, subject to availability.

5. Damaged or Wrong Item Received
Contact us within 48 hours of delivery with unboxing video evidence for immediate assistance.